The vehicles primarily utilized for transfers are Mercedes V-Class or Vito.
We accept payments via cash, bank transfer, or credit card/POS.
Absolutely. All our vehicles are equipped with a portable POS terminal for convenient card payments.
No supplementary charge is applied for luggage. Our vehicles have sufficient capacity for the luggage of the passengers they serve.
Please contact us immediately so we can determine the most suitable way to return the item you left behind.
Yes, our vehicles provide Wi-Fi with unlimited data usage for passengers.
The transportation of pets is permitted, provided that the passenger carries the pet's special transport bag/crate.
Reservations can be made through our online platform, via email, or through telephone communication.
The following details are required to finalize a reservation: * Route Date * Departure Time * Departure Location * Destination Location * Number of Passengers * Full Name of the Lead Passenger * Contact Information (Phone number) of the Lead Passenger
Modifications to the reservation are possible up to 12 hours prior to the scheduled departure time.
Reservations can be cancelled at any time, up to 24 hours prior to the scheduled departure time.
For every reservation made via email or our platform, an automatic confirmation email is sent. In the case of a telephone reservation, confirmation is not provided via email.
Your driver will be waiting at the exit gate of your flight, holding a sign with your name.
In the event of a delay, our driver is informed through the airport's online systems and will await you at the exit gate at the new expected arrival time. In the event of a flight cancellation, you are kindly requested to notify us as soon as the relevant information becomes available, so we may proceed with the relevant adjustments in your reservation.
We provide child seats, provided we have been informed accordingly at least 48 hours prior to the scheduled departure.
No. Each booking concerns the exclusive use of the vehicle for you and your group.
Service with a specific vehicle type is subject to the current availability of our fleet.
Certainly. The route can be adapted to your needs, taking into account the available time.
